Brand has a life of its own. Retailing is the best way to showcase a brand to its prospective customers. Perhaps brand loyalty is the most treasured of assets that a manufacturer can hope to acquire. This can only be achieved through the unmatched quality that a brand offers, its own personal mystique created by the advertising and its indispensable presence in our personal space that it occupies.
Retail as in any other business has to precariously balance many factors to arrive at the perfect marketing mix. Apart from the all-important customers, the vendors, dealers, associates and even employees, are part of the bandwidth of people who have to be communicated with from time to time and told about the latest updates and Enterprise Messaging with the right mix of push & pull services serves most communication purposes in retailing.
Some Key Features
- SMS Promotion to targeted recipients based on user profile
- SMS Based Store Locators
- Inform your loyalty card holders for fresh stock and discount offers
- Communicate cost effectively & instantly with Vendors, Retailers, channel partners and employees
- Facilitate customers to get specific Product/Brand details (Price, Size, Discount, Availability, etc.) via pull SMS
- Allow your customers to get discount coupons on SMS by sending a message to shortcode 2222.
- Integrate automated SMS alerts with existing ERP or CRM application.
- Automatic SMS updates regarding bonus points to the customers
- Allow employees, vendors or retailers to get desired Information-On-Demand
- Franchisees/Retailers can book/ confirm their orders on
- Launch Contest, Games or Quiz to build publicity around a Brand or an Event.
- Initiate opinion Polls to get feedback from the customers