What Is Dixivox?

August 20th, 2010, Posted in: General , Uncategorized

Dixivox is a breath in technology innovation in Haiti. Dixivox is the first fully commercial Interactive Voice Response (IVR) company in Haiti.  We specialize in providing Voice Message Broadcasting, Custom IVR and more to businesses, government and NGOs throughout Haiti.

What is IVR?

IVR – short for Interactive Voice Response – is a technology that automates interactions with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.

Historically, IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. Modern IVR solutions also enable input and responses to be gathered via spoken words with speech recognition.

IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone. Additionally, IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities. And this is where Dixivox shines.
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What clients say

The magic sauce with Dixivox is the automation. We can press one button to kick off a series of follow-up steps that none of us have to remember. It's literally 'set it and forget it.' Their telephony tools we use in our marketing like voice broadcasts, text messaging, and report make our lives much easier here.
Stephan Nasr, BLU Products