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Implementing IVR and Voice Broadcasting systems in Third World Countries

July 10th, 2012, Posted in: Uncategorized

Third world countries face dire problems of starvation, disease, and poverty and lack important resources like access to good hospital care, clean water, solid education, public transportation, food, security and more.  Too frequently this lack of resources means a general lack of communication between residents, towns, and large counties.  When disaster strikes or extremely important news breaks, third world countries are too disorganized and split to have any warning or idea of what is going on, which can be dangerous and even life threatening.

With the development of Interactive Voice Response (IVR) and voice broadcasting systems large amounts of people can be notified about an event quickly and efficiently.  Voice broadcasting send a clear, concise message out to people so that all information being released is coming from one unified source to avoid confusion of multiple interpretations.  IVR and voice broadcasting systems in third world countries could make an enormous impact on the response times and warnings to the residents that live there.

Imagine if in December of 2005, the people living in Thailand had an emergency voice broadcasting message sent to them warning of the imminent tsunami.  Thousands of lives could have been saved if they had the opportunity to be warned and informed as soon as authorities found out.  Think about the earthquake in Haiti in January of 2010, and how an emergency message could have helped thousands to know what was going on.  Now in Haiti, there are companies that offer IVR and voice broadcasting systems that help survivors get the necessary information to find food, shelter, find out about events, and to receive appropriate aide.  These services have tremendously changed these people’s lives by giving them the chance to be informed and easily find the information they are seeking.  Too often in the aftermath of a disaster or political crisis, a general lack of unity and organization puts people into dangerous positions, leaving them segregated, alone, and unaware of what is going on.  IVR and voice broadcasting systems allow the opportunity to eliminate this fear and to help people in need.

Third world countries that receive aide and help from others should not be denied the security that IVR and voice broadcasting can offer.  It would be a smart investment to use a part of the aide provided to these countries to establish a company that would give IVR and voice broadcasting access to the people.  Even if the system can’t access a large amount of the country, the parts that it can access will give those people security and warning if disaster or worse were to strike.  No person deserves to be left uninformed about the serious goings-on of the world, and steps should be made to help make sure people in third world countries have some type of access to keep themselves safe and protected.

What clients say

The magic sauce with Dixivox is the automation. We can press one button to kick off a series of follow-up steps that none of us have to remember. It's literally 'set it and forget it.' Their telephony tools we use in our marketing like voice broadcasts, text messaging, and report make our lives much easier here.
Stephan Nasr, BLU Products