What Is Dixivox?
Dixivox is a breath in technology innovation in Haiti. Dixivox is the first fully commercial Interactive Voice Response (IVR) company in Haiti. We specialize in providing Voice Message Broadcasting, Custom IVR and more to businesses, government and NGOs throughout Haiti.
What is IVR?
IVR – short for Interactive Voice Response – is a technology that automates interactions with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.
Historically, IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. Modern IVR solutions also enable input and responses to be gathered via spoken words with speech recognition.
IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone. Additionally, IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities. And this is where Dixivox shines.
We would love to hear from you through comment below. Thank you for visiting us.